WEBSITE PRIVACY POLICY

Please also view: Service Agreement Page

Effective Date: March 8, 2025
Last Updated: March 8, 2025

Welcome to Silvia Isachsen Enterprise Inc. ("Company," "we," "our," or "us"). Your privacy and trust are important to us. By accessing and using www.silviaisachsen.com ("Website"), you agree to the following privacy policy. If you do not agree, please discontinue use of the Website immediately.

1. PRIVACY POLICY (PIPEDA, GDPR & CCPA COMPLIANT)

We are committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for EU and UK users, and the California Consumer Privacy Act (CCPA) for U.S. users.

1.1 What Information We Collect

We may collect personal information such as:

Name
Email address
Payment details (processed securely via third-party providers)
IP address, browser details, and cookies (for analytics and security purposes)

1.2 How We Use Your Information

Your information is used for:

Processing orders and payments
Providing customer support
Sending marketing emails (only with your explicit consent)
Improving Website performance and security
Complying with legal obligations

1.3 User Rights Under PIPEDA, GDPR & CCPA

For Canadian Users (PIPEDA):

✅ Request access to your personal data.
✅ Correct or update inaccurate personal information.
✅ Request deletion of your data (unless legally required to retain it).
✅ Withdraw consent for marketing communications at any time.

For EU & UK Users (GDPR):

✅ You have the right to request access, correction, or deletion of your data.
✅ You can withdraw consent for marketing emails and data processing at any time.
✅ Your data may be stored in Canada or the United States for processing.
✅ We will respond to GDPR-related data requests within 30 days.

For California Residents (CCPA):

✅ Request a copy of personal data we have collected.
✅ Request that we delete your personal data (unless required by law).
✅ Opt out of data sharing for marketing purposes.

To exercise any of these rights, email [email protected] with the subject line “Privacy Request”.

1.4 Opt-Out & Data Control

Marketing Emails: Click "unsubscribe" in any email to opt out.
Cookies & Tracking: Disable cookies in your browser settings.

1.5 Third-Party Data Sharing

We do not sell or rent personal data. However, we may share data with:

Payment processors (e.g., Stripe, PayPal) for transaction security.
Email marketing platforms (e.g., Kajabi, ConvertKit) for newsletter distribution.
Analytics providers (e.g., Google Analytics) for site performance tracking.

All third-party providers comply with industry-standard privacy protections.

1.6 Data Retention & Security

We retain personal data only as long as necessary for the stated purposes or as required by law. Security measures include:

SSL encryption for transactions
Restricted access to sensitive data
Regular data security audits

1.7 International Dispute Resolution

By using this Website and our services, you agree that any legal disputes shall be resolved exclusively in British Columbia, Canada, unless otherwise required by law in your jurisdiction.

1.8 Privacy Complaints & Contact

If you believe we have violated your privacy rights, you can contact us at [email protected] or escalate your complaint to the relevant Privacy Commissioner in your region.

CONTACT INFORMATION

If you have questions about this Privacy Policy, contact us at:

Silvia Isachsen Enterprise Inc.
781 Hemsworth Road, Qualicum Beach, BC, Canada V9K1R1
[email protected]
www.silviaisachsen.com

By using this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.